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12 2.6 CA Phone Power

Description: There is probably no more important of the tool or device in your office than the telephone. It transactions business, helps with time management, and builds relationships. When used poorly, can be a constant headache. “CA Phone Power” Identifies major mistakes and how to avoid them, managing a busy clinic phone, and ways to enjoy your job while juggling phone calls.

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Unit: 1 hr.

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